Frequently Asked Questions...

What types of marble and natural stone products do you offer?

- We offer a wide range of marble and natural stone products including tiles, slabs, countertops, pavers, mosaics, and more. Our selection includes various colors, textures, and finishes to suit your project needs.

Do you offer custom orders or specific cuts/sizes?

- Yes, we specialize in custom orders and can accommodate specific cuts, sizes, and finishes to meet your project requirements. Our experienced team is here to assist you in achieving your design vision.

What are the advantages of using marble or natural stone in commercial projects?

- Marble and natural stone offer timeless beauty, durability, and versatility, making them ideal for commercial projects. They add elegance and sophistication to any space while also enhancing resale value.

How do you ensure the quality of your marble and natural stone products?

- We source our marble and natural stone products from reputable quarries and suppliers known for their high-quality materials. Our experienced team conducts rigorous quality control inspections to ensure that only the finest products meet our standards.

What is the lead time for orders?

- The lead time for orders varies depending on the specific products and quantities requested. Our team will provide you with an estimated lead time upon receiving your order, and we strive to meet your project deadlines.

Do you provide samples for clients to review?

- Yes, we offer samples of our marble and natural stone products for clients to review before making a purchase. Contact us to request samples, and we'll be happy to assist you.

What are the shipping and delivery options?

- We offer flexible shipping and delivery options to accommodate your project timeline and location. Our team will work with you to arrange the most suitable shipping method, whether it's local delivery or international freight.

Can you assist with installation or provide recommendations for installers?

- While we don't provide installation services ourselves, we can certainly recommend trusted installers or contractors in your area who are experienced in working with marble and natural stone.

What is your return policy?

- Please refer to our [Return Policy](#) page for detailed information on our return policy, including eligibility criteria, process, and any applicable fees.

Are there any maintenance requirements for marble and natural stone products?

- Marble and natural stone require regular maintenance to preserve their beauty and longevity. We recommend using specific cleaning products and sealing treatments to protect against staining and damage.

Do you offer any warranties on your products?

- Yes, we offer warranties on select products. Please contact our customer service team for more information about warranty coverage and terms.

Can you provide references or examples of past B2B projects you've completed?

- Yes, we have a portfolio of past B2B projects that we'd be happy to share with you. Contact us to request references or examples, and we'll provide you with relevant information.

What are the payment terms for orders?

- Our payment terms vary depending on the nature of the order and the client's credit terms. Please contact our sales team for more information on payment options and terms.

Are there any sustainability initiatives or certifications associated with your products?

- Yes, we are committed to sustainability and environmentally responsible practices. Our products may be sourced from quarries and suppliers that adhere to ethical and sustainable mining practices. Additionally, we may offer products certified by recognized organizations for their environmental performance

How do you handle disputes or issues with orders?

- Customer satisfaction is our top priority, and we strive to resolve any disputes or issues with orders promptly and fairly. Please contact our customer service team if you encounter any problems with your order, and we'll work with you to find a satisfactory solution.